Terms & Conditions
Effective Date: October 15, 2025
Welcome to Turpin Tails Energetics. By accessing or purchasing through our website, you agree to the following terms and conditions.
1. Services
Turpin Tails Energetics provides hair follicle testing using nutrition response testing principles to help identify areas of potential imbalance in animals.
This service is designed for educational and energetic insight only and is not intended to diagnose, treat, or replace veterinary care.
2. Orders and Payments
All services are pre-paid through our website.
Once payment is processed, customers receive detailed instructions on how and where to send hair follicle samples.
Payments are securely processed through third-party providers such as Stripe or PayPal.
We do not store your payment details.
3. Shipping Samples
Samples should be mailed to the address provided after purchase.
Customers are responsible for correct packaging and shipping.
We are not liable for lost or delayed samples caused by postal issues.
4. Refunds and Cancellations
Because each test is custom and begins processing once the sample is received, all sales are final.
If an order was placed in error and your sample has not been mailed, please contact us within 24 hours at turpintailsenergetics@gmail.com to request a cancellation.
5. Results and Recommendations
Results are intended to provide guidance and insight for supporting overall wellness.
All herbal or nutritional recommendations are educational and not medical advice.
We encourage all pet owners to consult their licensed veterinarian for medical concerns.
6. Limitation of Liability
By purchasing a service from Turpin Tails Energetics, you acknowledge and agree that the company is not liable for any decisions or outcomes resulting from the information provided.
Use of services is at your own discretion and responsibility.
7. Intellectual Property
All content, logos, and materials on this website are the property of Turpin Tails Energetics and may not be copied, distributed, or reproduced without permission.
8. Contact Information
For questions or concerns about these terms, please contact:
Turpin Tails Energetics
Mailing address for sample submissions will be provided after purchase
Email: turpintailsenergetics@gmail.com
Phone: (409) 547-4457